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CSR | Ecommerce Operations Associate

JOB DUTIES

 

  • Attend to customer queries and be able to respond as quickly as possible 
  • Manage e-mails to the client's site 
  • Ensure all procedures are followed regarding items being returned to Trojan
  • Price comparison- searching for the lowest competitor price in eBay & Amazon 
  • Other tasks that may be assigned from time to time

 

QUALIFICATIONS

  • Candidate must possess at least a Bachelor's/College Degree in any field.
  • Preferred to have at least 1-2 years work experience in handling Customer Service for eCommerce  accounts.
  • Knowledge in eCommerce and software programs such as Sellercentral, Forecastly is preferred.
  • Required skill(s): Proficient in MS Excel, MS Word, Google Docs and Good typing speed.
  • Excellent written and verbal English communication skills is a must
  • Flexible with any work schedule.
  • Must be wiling to work in Marcos Highway, Antipolo.