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Operations Associate | Ecommerce BPO

 

Duties:

  • Ensure all data across all marketplaces is 100% accurate at all times
  • Make sure that all SCS product listings are best in class for content, searchability and presentation.
  • Acheive 100% Uptime (or as near to as possible) for all SCS E-commerce Product Listings
  • Assist the SCS team to create the best product listings and make appropriate sales decisions
  • Help create and edit product content as needed

 

 Responsibilities:

  • Content Creation and Listing Auditing
  • Create product content, upload and edit as needed
  • Audit marketplace listings to ensure data is accurate (from backend to frontend)
  • Work with our data partner (Channel Advisor or other) to fix data issues
  • Ensure product search data is best in class
  • Fixing Suspended Listings
  • Daily sweep of all marketplaces to ensure all listings are active
  • Fix listings that are inactive
  • Report on inactive listings daily
  • Weekly reporting on brand monitoring (what we call violations)
  • Weekly reporting on data issues (between backend and frontend)
  • Weekly reporting on keyword search ranking (in specific marketplaces)
  • Monthly reporting on best seller rank (in specific marketplaces)

 

Qualifications:

  • Bachelor’s degree holder
  • 1-2 years of professional experience, preferably ecommerce experience
  • Enjoys data entry and management, embraces the tedious challenge
  • Attention to detail, meticulous in nature
  • Ability to multi-task in time sensitive environment and a self-starter
  • Strong communication skills necessary
  • Previous experience with a CPG company a plus
  • Previous experience in a similar roll a plus
  • Previous experience with Channel Advisor software a plus
  • Must be wiling to work in Marcos Highway, Antipolo.
  • Flexible with any work schedule.