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Ecommerce Operations Analyst

Job Duties:

  • Respond to Customers’ emails and negative reviews
  • Website’s chat support
  • Monitor Product Reviews, Seller’s Feedback and check if there are other sellers of SSW Products
  • Open case to remove negative feedback and reviews
  • Create FBA Shipment Labels
  • Update listings (prices, descriptions and photos)
  • Clean out emails
  • Create Sales and Profit Report
  • Update FBA history log and check if there are discrepancies in the inventory
  • Open case to reimburse missing units and create removal orders
  • Do inventory report and suggest products for replenishment
  • Suggest descriptions for new products
  • Run promotional campaigns


Job Qualifications:

  • Candidate must possess at least a Bachelor's/College Degree in any field.
  • Candidate must have excellent attention to detail and strong organizational skills.
  • Reliable and delivers accurate work.
  • Must be amenable to a flexible schedule (weekend shift/PM shift) - especially during the peak season (summer).
  • Must be wiling to work in Marcos Highway, Antipolo.