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Brand Reputation Specialist

Job Duties:

  • Communication with Amazon reviewer through Facebook: Posting products into Facebook groups --> getting messages from reviewers --> selecting reviewers by checking their Amazon profile --> creating promotion code --> sending reviewers promotion codes so customer can buy product for free --> managing reviews (has reviewer posted his review?) --> Writing down reviewer details into spread sheet
  • Managing Seller Feedback on Amazon: Ask Amazon to remove certain seller feedback
  • Manage review ranking on product page: Rate negative reviews down and positive reviews up
  • Creating new Products in our ERP: Upload product relevant data in different areas in our ERP (many steps to add product data at all places)
  • Amazon Keyword research for USA and UK + create best-selling Amazon product titles in English for our new products
  • Manage translation of product titles and description with freelancers (English to Spanish, Italian and French): Send them data, tell them what to do and check their results
  • Create Product listings on Amazon: Enter content into Amazon flat files and create products on Amazon


  • Higher Level Employee with general work experience
  • Good English communication skills in writing
  • Experience in creating best-selling Amazon titles and product descriptions
  • Experience in Amazon keyword research (has an eye for details and finds best possible keywords)
  • Is aware about methods to rank products in best possible way on Amazon
  • Experience in Listing Amazon products/uploading flat files (if possible)
  • Can work independent without very little guidance after sufficient training
  • Reliable and delivers accurate work
  • Must be willing to work midshift