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Virtual Assistant | Office based | Antipolo City

Duties and Responsibilities:

  • Creating and editing spreadsheets.
  • Creating and editing documents.
  • Download reports from various systems and upload for manager review.
  • Documenting all processes.
  • Manage the scheduling of Facebook and Instagram accounts with pre-written content and images. Keep the schedule done a month in advance.
  • Filter messages in Facebook for other staff to review and respond.
  • Administrative support for Wordpress websites by adding pre-written content, uploading images to the media library, creating forms.
  • Administrative support for email by adding pre-written content, images, and managing the email schedule.
  • Creating and managing tasks in Asana for each team.
  • Updates to eCommerce store (Shopify) by adding new products, images, updating the product listings (with direction) and entering manual orders received from other systems.
  • Provide customer service via email for order inquiries or issues. Escalating issues to manager for review.
  • Bachelor Degree Holder
  • Amenable to work in Antipolo City
  • Ecommerce experience is a preferred